FAQ

For your most commonly asked questions

Frequently asked questions
What is the difference between Coco Charge and Vital-V Zero?

We designed Vital-V around a "Two Modes" system. Coco Charge (our green can) is formulated for physical hydration and active recovery, making it perfect for mornings or post-workout. Vital-V Zero (our silver and blue can) is engineered for intense mental focus and deep work, ideal for late nights or heavy cognitive tasks.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Do Vital-V drinks contain any sugar?

No. Both Coco Charge and Vital-V Zero are entirely free of added sugar. We focus on clean ingredients that support your health and daily performance without the unnecessary calories
Will I experience a crash or jitters after drinking Vital-V?

Not at all. We specifically formulated Vital-V with balanced ingredients like B-vitamins and premium ginseng to provide sustained clarity and smooth performance. You get steady, reliable energy without the sudden spike and crash.
Where do your products ship?

We currently ship anywhere within the United States. Standard delivery typically takes 3–5 business days after your order is processed.
When is the best time to drink Vital-V?

It depends on your goals for the day. Reach for Coco Charge when you need hydration and physical stamina like right after a workout or to jumpstart an active morning. Grab Vital-V Zero when you need to lock in and focus, such as during a deep work session, coding, or a mid-day mental slump.

Subscribe & Save FAQs
How does the Subscribe & Save program work?

It is the easiest way to ensure you never run out of your daily essentials. You select your favorite product and delivery frequency, and we automatically ship your premium supply drops right to your door at an exclusive discounted rate.
Am I locked into a contract if I subscribe?

Absolutely not. There are no commitments or hidden fees. You have complete control and can cancel your subscription at any time directly from your account portal found in the footer section.
Can I pause, skip, or change the frequency of my deliveries?

Yes. Your account portal allows you to easily skip a month, pause deliveries if you are traveling, or adjust your shipping dates to perfectly match your schedule
Can I swap between Coco Charge and Vital-V Zero in my subscription?

Yes, you can easily switch your product selection before your next order processes, allowing you to adapt your supply based on your goals for that month.

Vital-V Partner Program FAQs
How much commission do I earn as a Partner?

We offer a highly competitive 15% commission on every qualifying sale made through your unique referral link.
Who is the ideal Vital-V Partner?

Our program is built for driven creators, professionals, athletes, and anyone passionate about clean energy, sustained focus, and optimizing their daily routine. If you value high performance and want to share a premium product with your audience, this program is for you.
How do I track my referrals and payouts?

Once approved, you receive access to a private, streamlined dashboard. From there, you can track your clicks, sales, and commissions in real time.
How and when do I get paid?

Commissions are paid out on a standard monthly schedule once you reach the minimum payout threshold. Payments are securely processed via your chosen payment method in the Partner portal.
Does it cost anything to join the program?

The Partner Program is 100% free to join. We also provide you with all the necessary promotional assets and brand imagery to help you succeed.