Terms of service

Vital-V Terms of Service

Overview

Welcome to Vital-V LLC! The terms “we”, “us” and “our” refer to Vital-V LLC. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vital-V LLC is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1: Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services (including accessing or browsing our online stores or purchasing any of the products or services we offer), you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

  • You represent and warrant that all the information you provide in our stores is correct, current, and complete, and that you have all rights necessary to provide this information.

  • You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

  • You may not transfer, sell, assign, or license your account to any other person.

Section 2: Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to your device settings.

  • We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations.

  • All descriptions of products are subject to change at any time without notice at our sole discretion.

  • We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

Section 3: Orders

When you place an order, you are making an offer to purchase. Vital-V LLC reserves the right to accept or decline your order for any reason at its discretion.

  • Your order is not accepted until Vital-V LLC confirms acceptance. We must receive and process your payment before your order is accepted.

  • Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

  • In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you via the contact information provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK]. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4: Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account so that we can complete your transactions.

You represent and warrant that:

  • The credit card information you provide is true, correct, and complete.

  • You are duly authorized to use such credit card for the purchase.

  • Charges incurred by you will be honored by your credit card company.

  • You will pay charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

Section 5: Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6: Intellectual Property

Our Services (including all trademarks, brands, text, displays, images, graphics, video, and audio) are owned by Vital-V LLC, its affiliates, or licensors, and are protected by U.S. and foreign intellectual property laws.

  • These Terms permit you to use the Services for your personal, non-commercial use only.

  • You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the material without our prior written consent.

  • Vital-V LLC’s names, logos, product and service names, and slogans are trademarks of Vital-V LLC. Shopify’s naming and logos are trademarks of Shopify.

Section 7: Optional Tools

You may be provided with access to customer tools offered by third parties over which we have no control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or endorsements. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 8: Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. We are not liable for any harm or damages related to your access of any third-party websites or your purchase of any products on those websites.

Section 9: Relationship with Shopify

Vital-V LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Vital-V LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Vital-V LLC. You hereby expressly release Shopify and its affiliates from all claims arising from your purchases with Vital-V LLC.

Section 10: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify’s Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information to provide and improve the Services. Review our privacy policy for more details.

Section 11: Feedback

If you submit or post any ideas, suggestions, reviews, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback in any medium.

You represent and warrant that:

  • You own or have all necessary rights to all Feedback.

  • You have disclosed any compensation received in connection with your submission.

  • Your Feedback complies with these Terms.

We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it. You agree that your Feedback will not violate any third-party right or contain unlawful, abusive, or obscene material.

Section 12: Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13: Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • For any unlawful or malicious purpose.

  • To violate any international, federal, or state regulations, rules, or laws.

  • To infringe upon our intellectual property rights or those of others.

  • To harass, abuse, insult, defame, slander, or intimidate any person.

  • To transmit false or misleading information.

  • To transmit any advertising or promotional material ("spam").

In addition, you agree not to:

  • Upload or transmit viruses or malicious code.

  • Reproduce, duplicate, copy, sell, or exploit any portion of the Services.

  • Collect or track the personal information of others.

  • Spam, phish, pharm, pretext, spider, crawl, or scrape.

  • Interfere with or circumvent the security features of the Services.

We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

Section 14: Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. You will remain liable for all amounts due up to the date of termination.

Section 15: Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information.

EXCEPT AS EXPRESSLY STATED BY VITAL-V LLC, THE SERVICES AND ALL PRODUCTS OFFERED ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Section 16: Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VITAL-V LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR THOSE OF SHOPIFY BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, REVENUE, SAVINGS, OR DATA, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS.

Section 17: Indemnification

You agree to indemnify, defend, and hold harmless Vital-V LLC, Shopify, and our affiliates, partners, officers, and employees from any losses, damages, liabilities or claims (including reasonable attorneys’ fees) arising out of:

  1. Your breach of these Terms of Service.

  2. Your violation of any law or the rights of a third party.

  3. Your access to and use of the Services.

Section 18: Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of any remaining provisions.

Section 19: Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right. These Terms of Service and any policies posted by us constitute the entire agreement between you and us, superseding any prior agreements or communications.

Section 20: Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms without consent or notice to you.

Section 21: Governing Law

These Terms of Service shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Vital-V LLC is headquartered. You and Vital-V LLC consent to venue and personal jurisdiction in such courts.

Section 22: Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 23: Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

Section 24: Contact Information

Questions about the Terms of Service should be sent to us at sales@vital-v.com.

Company Details:

  • Trading Name: Vital-V LLC

  • Email: sales@vital-v.com

  • Address: [INSERT BUSINESS ADDRESS]

  • Phone: [INSERT BUSINESS PHONE NUMBER]

  • Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]

  • VAT Number: [INSERT VAT NUMBER]